Policies

Lodging Policy & Cancellation Policy 

 A 50% deposit is required to confirm your booking. The remaining balance is due on the date of check-in.

Cottage/Chalet bookings must give 30 days notice of cancellation in writing to receive a full deposit refund less a $20 administration fee, or 2% of the deposit, whichever is greater.

Cancellations in writing made 29-15 days before arrival date will forfeit 50% of the deposit.

Cancellations in writing made 14 days or less before arrival  will  forfeit 100% of the deposit.

No shows will forfeit the deposit, and be charged the remaining balance in full.

Check-in time: 2 pm; Check-out time: 11 am.

Occupancy Policy

One bedroom cottage rates are based on double occupancy, with a max of 4 people allowed; two bedroom cottage rates are based on quad occupancy, with a max of 6 people allowed; five bedroom chalet based on 10 people, with a max of 16 people allowed; 1 bedroom 2 storey chalets based on quad occupancy, with max of 6 people allowed; 1 bedroom 1 storey (Hot Tub) chalet based on double occupancy, with a max of 4 people allowed. Additional persons in any building are are priced at $20.00 per person per day.

Pet fees: a fee of $10 for 1 pet per day, $15 for 2 pets per day, or $20 for 3 pets per day, will be applied to your bill.

The Guest(s) understand that The Tidal Bore Rafting Resort may charge his or her credit card after departure for damage to the property, and/or for excessive cleaning fees, including the washing of dishes, cutlery, and cookware, which are the responsibility of the guest In other words, please make every reasonable effort to leave the cottage as you found it. The Guest(s) understand that the Resort is a non-smoking facility and that a $300 cleaning fee will be charged if the Guest(s) smoke anything in a cottage or chalet.

Removal of contents from a cottage is subject to replacement fees.

Stays of 3 or more nights at any time will be discounted 10%. Children under 12 years old stay free (proof of age is required at checkin) Book a rafting tour and save 10% off cottage or chalet rental on the rafting day. Discounts may not be combined. Weekly and monthly rates available upon request.

Two-day minimum stay required on all long weekends, Christmas period (Dec 24 through Jan 1), and Nova Scotia March Break.

All rates quoted do not include 15% HST.

Stays of 3 or more nights at any time will be discounted 10%.

Children under 12 years old stay free.

Book a rafting tour and save 10% off 1 night cottage rental. Subject to some conditions.

 

Hot Tub Policy 

Maximum four people permitted, and only occupants of the Chalet 14 are permitted to use the Hot Tub. No food can be consumed in our Hot Tubs, only beverages in plastic glasses are permitted. Do not adjust the temperature or leave the cover off when the hot tub is not being used. If the Hot Tub is left in unserviceable condition, including temperature turned down, spoiled water or lowered water level, a charge for an extra nights rental will be immediately levied to your credit card due to the inability to rent the Chalet to incoming guests.

Rafting Cancellation Policy 

A 50% deposit is required to confirm your rafting booking.

Cancellation in writing must be given 10 or more days prior to the scheduled rafting date to receive a deposit refund less a $20 administration fee, or 2% of the deposit, whichever is greater.

Any cancellations or change in numbers made less than 10 days prior to the scheduled rafting date will forfeit the deposit.

No shows will forfeit the deposit, and be charged the remaining balance in full.

Weather Policy

If roads are open, so is the TBRR! We make every effort to plow and blow snow in order that the resort is safe and functional. In the event that Nova Scotia Transport closes Hwy 102 or Hwy 215 for more than 4 hours before and 4 hours after check in time, and you elect not to come to TBRR, the TBRR will issue you a rain check to be used in the next 180 days, for the deposit amount of your booking, normally 50% of the full charge. Unless there is a formal road closure our normal cancellation policy applies, and no shows will be charged in full for their booking since the space confirmed has been allocated exclusively to your reservation.