Our Cancellation Policy

Cottages & Chalets

A 50% deposit with a valid credit card is required to confirm your bookings. A full refund will be issued if notice in writing is received 30 days prior to the expected arrival date less a $20 admin fee. If a cancellation notice is  received 29-15 days of the expected arrival date – half of the deposit will be refunded, less a $20 admin fee. Anyone who fails to honour any reservation will be charged the full amount of the booking.

Rafting

A 50% deposit with a valid credit card is required to confirm your rafting booking. Cancellation in writing must be given 10 days prior to the scheduled rafting date to receive a full refund less a $20 admin fee. Any cancellations or change in numbers made less than 10 days out will be charged 50% of the total invoice. No shows will be charged in full.

Large groups (8 or more) or cottage reservations of 1 week or more must give notice of cancellation at least two weeks prior to the arrival date. Cancellations received later than than two weeks prior to arrival will be charged 50% of the total reservation invoice. Anyone who fails to honour a reservation will be charged the full amount of the booking.

Rafters Ridge Cottages:

* Fully equipped house keeping units
* Winterized
* Air-conditioned
* Propane fireplaces
* Electric heat
* Barbecues (propane)
* Microwave oven
* Hide a bed sofa in living room
* Dishes, pots, pans & silverware
* Internet & Satellite TV/modern flat screens
* Outdoor pool; Hot tub (Honeymoon Chalet)
* One, two and five bedroom units
* Volleyball and sports equipment
* Extensive walking and hiking trails
* Corporate meeting facilities available
* Pet friendly
* Dog kennels available
* Off season rates
* Rafting packages available
* Nightly and Weekly Rates
* RV & bus accessible