BOOK A TRIP

WEBSITE TERMS

RAFTING POLICIES

All rafting tour tickets are prepaid in full at the time of booking, and all sales are final. Rafting tours can be booked through our website or by calling us at (902) 400-0104.

GET READY TO RIDE

Please arrive 1 hour prior to your scheduled tour time to check-in. Our tours are timed with the incoming tide, which means that unfortunately we can’t delay the tour if you’re running late.

If you miss your mandatory pre-trip safety orientation, you won’t be able to take the tour. In this situation, we can either move you to another day (pending availability) or give you a voucher to come again another time that never expires.

You can leave anything you don’t want to bring on the tour locked in your vehicle, and we can keep your keys inside behind our front desk. Tidal Bore Rafting Resort is not responsible for lost, stolen or damaged items left on our property during your tour.

WHAT TO BRING

You will get soaking wet with muddy salt water during the tour, and covered in mud if you go mud sliding. We recommend wearing clothes that won’t be missed if they get ruined, and not bringing anything you would be sad to lose to the river.

We’ll provide mandatory safety equipment including life jackets. Depending on the weather, our guides may require you to wear additional gear to keep warm.

You should bring:

– Change of clothing
– Towels
– Shower items
– Sneakers or strap-on sandals

AFTER THE TOUR

We have eco-friendly outdoor rinse stations to help you clean up after the trip.

Come on into the main lodge once you’ve had a chance to change and freshen up. We’ll have photos and videos from your trip, and a collection of authentic Mi’kmaq art and cultural items available for purchase if you’re interested in deepening your understanding of the Mi’kmaq people.

SAFETY INFORMATION

Everyone participating in a rafting tour must complete a waiver and participate in a mandatory pre-trip safety orientation.

Rafters must be at least 6-years-old and weigh at least 60lbs (27kg) to participate in the rafting tour.

For the safety of our guests, all rafters must be able to fully-support their own body weight without assistance. Our Trip Leader will make the final decision on whether or not any individual can participate based on safety protocols.

Rafters must wear all required safety gear as instructed by our staff.

All rafters must sit in the boats as instructed by the Trip Leader. While we make every effort to seat groups together on the same boat, it is sometimes necessary to split a group to achieve even weight distribution for safety across all boats on a tour.

We require a minimum of 6 people for the 4 hour tour. If you book the 4 hour tour with less than 6 participants, and we don’t have the required amount of rafters sign up, your group will be moved to the 2.5 hour tour. In this scenario, you would be refunded the price difference in your tickets.

We have a zero-tolerance policy for impairment by alcohol or drugs on our boats. If our staff know or suspect that a guest is impaired, we will not allow that guest on the tour. In this situation, no refunds will be issued but we may choose to issue vouchers for a future date at our discretion.

GROUP BOOKINGS

We offer group rates for more than 10 participants booking together with a single method of payment. Please book over the phone at (902) 400-0104 to receive a group booking discount. The group booking discount cannot be applied retroactively to an existing reservation.

CANCELLING OR RESCHEDULING A TOUR

Guests may reschedule a tour, pending availability. We do not issue refunds if a guest cancels a tour, however we will issue a voucher for a future tour that never expires.

We do not issue refunds unless the tour is cancelled by Tidal Bore Rafting Resort due to a safety concern. We raft in almost all types of weather, so no refunds will be issued due to weather unless a tour is cancelled. In the rare event that a tour is cancelled, guests will be offered a choice between a full refund or a voucher for a future tour that never expires.

RESORT POLICIES

Our resort policies apply to all guests visiting or staying on our property. If you have any questions, please contact our front desk at (902) 400-0104.

These policies may be updated or adjusted at the discretion of Tidal Bore Rafting Resort management. Policies will be updated on our website at raftingcanada.ca.

parking

There is no fee for parking. Guests must park in designated parking areas and not block any driveways or thruways. Guests may not park on lawns, including the cabin lawns. Lawn damage from vehicles will be billed to guest accounts.

SMOKING AND VAPING

Nova Scotia’s Smoke-free Places Act requires that all indoor workplaces and public places, select outdoor public spaces, outdoor licensed areas and patios of all restaurants be smoke-free. As such, smoking and vaping of any substances is prohibited inside all buildings on our property, including the restaurant and main lodge decks, and on rafting tours. A cleaning fee of up to $2,000 will be charged to guest accounts for smoking or vaping of any substance in a cottage or cabin.

Smoking is permitted only in outside areas at least 4 meters (13 feet) from building entrances and windows. Please use the outdoor ashtrays provided for all cigarette butts to help keep our resort clean and prevent fire hazards.